California Privacy Policy

Effective Date: January 1, 2026
Last Updated: January 1, 2026

Better Bridge (“Better Bridge,” “we,” “us,” or “our”) is a California nonprofit organization and an IRS-approved 501(c)(3). We respect your privacy and are committed to protecting personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit www.betterbridge.org (the “Site”), make an online donation, purchase swag, subscribe for updates, or otherwise interact with us.

1. Who We Are

Organization: Better Bridge
Website: https://betterbridge.org
Mailing Address:
705 Gold Lake Drive Suite 250
Folsom, CA 95630

Privacy Contact:

[Email Hidden]

2. Information We Collect

We collect personal information only as necessary to operate the Site, process donations and purchases, and support our nonprofit mission.

2.1 Categories of Personal Information

Identifiers: name, email address, phone number (if provided), IP address.
Internet/Network Activity: browser type, device identifiers, approximate location derived from IP, pages visited, and interactions with the Site.
Donation & Transaction Information: donation amount, donation frequency (one-time/recurring), purchase details (items, amounts), and transaction confirmations/receipts.
Shipping Information (Swag Purchases): shipping address and recipient name.
Communications: information you include when you contact us (e.g., form submissions or emails).

Note: Payment card information is processed by our payment processor(s). Better Bridge does not intentionally store full payment card numbers or CVV codes on our servers. Our payment processor(s) may collect and process payment details to complete your donation or purchase.

3. How We Collect Information

Directly from you: when you donate, purchase swag, subscribe, fill out forms, or contact us.
Automatically: through cookies and similar technologies when you use the Site.
From service providers: confirmation and fulfillment data from payment processors, email delivery services, website hosting, and shipping/fulfillment providers.

4. How We Use Personal Information

To operate, maintain, and improve the Site and our programs.
To process and acknowledge donations (including issuing donation receipts where applicable).
To process swag purchases and ship physical items.
To communicate with you about your donation, purchase, events, resources, and updates you request.
To respond to your inquiries and provide support.
To monitor and help prevent fraud, abuse, and security incidents.
To comply with legal, accounting, and reporting obligations (including nonprofit compliance).

5. Cookies and Tracking Technologies

We use cookies and similar technologies to help the Site function, understand usage, improve performance, and enhance security. You can control cookies through your browser settings and other tools. If you disable cookies, some features of the Site may not function properly.

5.1 Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no uniform industry standard for responding to these signals, we do not respond to Do Not Track signals at this time.

6. Sharing and Disclosure of Personal Information

We do not sell personal information.

We do not share personal information for cross-context behavioral advertising.

We do not cross-market products.

We do not release information about our partners or trade personal information with them.

We may disclose personal information only in the following limited circumstances:

Service providers: to vendors who help us operate the Site and our services (e.g., website hosting, analytics, email delivery, payment processing, shipping/fulfillment). They may use personal information only to perform services for us and are required to protect it.
Legal and safety: to comply with applicable law, regulation, subpoena, court order, or other legal process; or to protect the rights, safety, and security of Better Bridge, our donors/supporters, and others.
Organizational transactions: in the unlikely event of a restructuring, merger, dissolution, or transfer of assets, personal information may be transferred as part of that process, subject to applicable law.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”), subject to certain exceptions.

7.1 Your Rights

Right to Know/Access: request disclosure of the categories and specific pieces of personal information we collected about you, and the purposes for which we use it.
Right to Delete: request deletion of personal information we collected from you, subject to legal exceptions.
Right to Correct: request correction of inaccurate personal information.
Right to Non-Discrimination: you will not be discriminated against for exercising your privacy rights.
Right to Opt-Out of Sale/Sharing: we do not sell personal information or share it for cross-context behavioral advertising.

7.2 How to Submit a Request

To exercise your California privacy rights, contact us using the information in Section 1. We may need to verify your identity before fulfilling a request. If you use an authorized agent, we may request proof of authorization and may still require verification directly from you.

7.3 Categories Collected, Purposes, and Disclosures (Past 12 Months)

Categories collected: Identifiers; Internet/Network Activity; Donation & Transaction Information; Shipping Information (for purchases); Communications.

Purposes: to operate the Site; process donations and purchases; ship items; provide receipts and support; communicate updates you request; improve and secure the Site; comply with legal obligations.

Disclosures: to service providers for operational purposes only; to legal authorities if required by law; and as described in Section 6.

Sale/Sharing: We do not sell personal information and do not share personal information for cross-context behavioral advertising.

8. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to maintain records of donations and purchases, comply with legal, accounting, and reporting requirements, resolve disputes, and enforce our agreements.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Site is not directed to children under 13, and Better Bridge does not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

11. Third-Party Links

The Site may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy practices before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date above.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, contact us:

Better Bridge
705 Gold Lake Drive Suite 250
Folsom, CA 95630