Privacy Policy
Effective Date: January 1, 2026
Last Updated: January 1, 2026
Better Bridge (“Better Bridge,” “we,” “us,” or “our”) is a California nonprofit organization and an IRS-approved 501(c)(3). This Privacy Policy describes how we collect, use, disclose, and protect information when you visit www.betterbridge.org (the “Site”), make a donation, purchase physical merchandise (“swag”), or otherwise interact with us.
This is our general privacy policy. California residents may have additional rights under California law, which are described in a separate California Privacy Policy.
1. Organization Information
Organization: Better Bridge
Website: https://betterbridge.org
Mailing Address:
705 Gold Lake Drive Suite 250
Folsom, CA 95630
Privacy Contact:
2. Information We Collect
We collect information that you voluntarily provide to us and information that is automatically collected when you use the Site.
2.1 Information You Provide
- Name
- Email address
- Phone number (if provided)
- Shipping address (for swag purchases)
- Donation and purchase details (amounts, items, receipts)
- Information you submit through forms or communications with us
2.2 Information Collected Automatically
- IP address
- Browser type and device information
- Pages viewed and interactions with the Site
- Referring URLs and approximate location (derived from IP)
Payment Information: Payments for donations and purchases are processed by third-party payment processors. Better Bridge does not intentionally store full credit card numbers or CVV codes.
3. How We Use Information
We use collected information to:
- Operate, maintain, and improve the Site
- Process donations and issue donation acknowledgements
- Process swag purchases and ship physical items
- Communicate with you about your donations, purchases, events, and updates you request
- Respond to inquiries and provide support
- Monitor usage, security, and prevent fraud or misuse
- Comply with legal, regulatory, and nonprofit reporting requirements
4. Cookies and Tracking Technologies
We use cookies and similar technologies to help the Site function properly, understand how visitors use the Site, improve performance, and enhance security.
You may control cookies through your browser settings. Disabling cookies may affect certain Site features.
5. Sharing of Information
We do not sell personal information.
We do not cross-market products.
We do not disclose or trade personal information with partners.
We may share information only in limited circumstances:
- Service providers: trusted vendors who help us operate the Site, process payments, send emails, or ship items, and who are contractually required to protect your information.
- Legal obligations: when required by law, court order, or governmental request.
- Protection: to protect the rights, safety, and property of Better Bridge, our supporters, and others.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including recordkeeping for donations and purchases, legal compliance, and dispute resolution.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Better Bridge
705 Gold Lake Drive Suite 250
Folsom, CA 95630